Coups, cancellations and rearrangements

9:47am 7th November 2006
OK well the TeleChoice national annual conference has been cancelled, it was going to be held in Fiji, but there is some polotical unrest there at the moment, the military is demanding President Qarase's resignation and Qarase is trying to get the military commander, Commodore Bainimarama, sacked. Predictably, they don't seem to be able to agree on either of these. Furthermore, Bainimarama has referred to violence resulting from Qarase's actions.

If that wasn't reason enough, Australia has been accused of interfering with Fijian sovereignty and illegally smuggling weapons into the country to support the government, which runs us afoul of the military. So even were the conference going ahead, I would not want to join a 200 strong group of Austrlian businessmen in Fiji right now.

So instead of going to Fiji, I think I'll be joining my cousins on a trip to Brazil. I've never been, and I hear the beaches are amazing. There's good diving off the coast apparently, with the opportunity to observe some larger pelagic fish such as sharks, large rays and game fish. Woot! I'll be sure to keep you all posted with pics and stories. Watch this space!

The myth of "economic rationalism"

9:15pm 26th June 2006

Why is it that every time world hunger, poverty or other humanitarian problems are brought up, all solutions offered are couched in terms of "economic rationalism"? The fiction of economic rationalism is counter-productive at best, and abhorrent when applied to matters of conscience. The way to solve human hunger and poverty is not through "economic empowerment programs" funded by the IMF, the unregulated employment of third world labour by first world corporations or donations by public charities. Rather, the rejection of selfish utilitarianism and the re-discovery of compassion are far more likely to yield positive results in the area of humanitarian need. How about paying the third world fairly for the resources they provide? Pay a fair rate for copper mined in Chile, or a fair rate on natural gas from East Timor, or a fair rate on timber milled in Thailand, or a fair rate on labour provided in China. After decades of counter-productive activities, I think it is now clear that economic theory, financial restructuring and nebulous concepts of development are not the answer to any of the world's many ills.

The first world pays deflated prices extorted out of third world countries because desperation is easily exploited. If a man has to choose between being exploited and starving to death, he will choose exploitation. It doesn't mean the exploiter is helping him survive, although that may be the argument used to salve an easily silenced conscience. It simply means that the starving man has no option, and the exploiter is willing to make use of that knowledge to his or her own advantage. To make matters worse, the first world intervenes in the politics of lesser developed nations or overthrows legitimate governments to install corrupt client regimes that will sell their citizens' very soul for a few petty bribes, deliberately exacerbating the problem of already abusive conditions. Many would think this to be conspiracy theorists' ranting or alarmist, anti-establishment propaganda. Perhaps, but I would suggest that one look to examples where organized, governmental efforts are made to create conditions where big business can exploit the rights of the world's people. An example that people in the technology world would be familiar with is the draconian US law, the Digital Millennium Copyright Act (DMCA) and the corresponding government support of DRM, commonly accused of serving no purpose but the maintenance of the artificial monopoly that media production houses have on human creativity. Other examples include the history of Diego Garcia where a community was destroyed to provide a military base, the story of Britain's Opium Wars where a population was "pacified" and forcibly saturated with opium to create a market for a British trading company, the US mining of Nicaraguan ports, the overthrow of the elected Allende government in Chile and the hypocritical partaking in the Apartheid system. The list goes on so long that anyone who believes in the bona fide intentions of first world governments is either utterly misinformed or deliberately self-blinded to the truth.

The real answer to exploitation (and the "terrorist" reaction to it) is the rejection of greed as the motivation for human activity and replacing it with a sense of collective spirit. Markets, while they may be the natural order of things, are dangerous in the absence of communal consciousness. They can work for the good of society, but only if people think on a more mature level than "I want". This idea was put forward in the movie "A Beautiful Mind", where Russell Crowe's character comes up with a new economic theory when he and his friends are in a bar. According to his theory, members of a community need to be aware of the ramifications of their actions on the group, and take them into account when making decisions on how to go about achieving their personal goals. Acting with only their own interests in mind resulted in a negative result for all of them. People should be able to take into account social issues without a constant need for the government to tax them into a pattern of responsibility. There are cases where government intervention is required due to an issue's complexity or scope. Examples would be regulating the amount of fishing in an area or taxing the use of water from a river by local farmers. Such issues are beyond the judgement of individuals and need to be administered from a position of overarching information. Note also, these are not issues of personal morality or conscience. We cannot, and more importantly should not, rely on the government to apply community conscience in the form of taxes on cigarettes or legislation to prevent exploitation of workers. Paying workers a fraction of the real value of their work or deliberately causing others harm for profit should invoke Jiminy Cricket on short order. You know what happens when we let governments act as our consciences? They sell our collective soul, piece by piece. A little piece was sold on the market to the American organizations RIAA and MPAA, the title deed of which reads "DMCA". Another little piece was sold on the market to US defence contractors in a box on which was written "The PATRIOT Act". And then there are the unregulated international markets for insurance, financial services, the media, healthcare and education, markets that turn into feeding frenzies for corporations hungry to bite off chunks of our souls in the form of unreasonable insurance policies, exploitative mortgages, propaganda, disinformation, intellect-destroying "entertainment", socially asphyxiating security policies and the deprivation of medical care and education from all but the super rich. Community values are pieces of a society's soul, and they are being devoured wholesale by the government and corporate neo-noble plutocrats.

The myth that the market can solve moral problems by allowing consumers to "vote with their feet" and choose the most competitive and ethical options on the market is just that; a myth. An example of the way in which leaders arrogantly reject calls for community examination of market failure was in the answer Australian treasurer Peter Costello gave when asked about the possibility of government investigation into constantly rising fees in the Australian retail banking sector. He advised customers to just shop around when faced with unreasonable fees being charged by banks. This ridiculous stance was taken despite the glaringly obvious fact that consumers are unable to bank hop every few weeks or indeed, even every few years, as changing banks incurs massive expenditure of effort and energy. If banks are taking it in turns to hike rates by small amounts, then at any given point in time, consumers cannot reasonably change banks such that the benefit is worth the effort. This enables banks to raise fees, evaluating how much they can raise them by before they exceed the tolerance of their customers. Other banks see this, and raise their rates to match, or further if their marketing department tells them that the increase will not result in significant customer losses. Forget the fact that Australians already pay among the highest bank fees in the world as attested by foreign bank operators. Another example is the early market for broadband Internet access in Australia where customers faced heavy rewiring costs when changing from one provider to another. Consequently, the incumbent local carrier, Telstra, exploited the fact that they were "first off the block" with cable Internet, squeezing their existing customer base long after other companies had arrived with competing products. These are examples where market forces exploit the "hostage audience" phenomenon that occurs when a consumer product's nature places barriers against customers' exercise of choice. I am unaware of any acknowledgement of such "reverse price wars" in traditional economic theory, as it would undermine the principles of fundamentalist marketism currently dominating Western business, politics and economics.

Many would politely refute these ideas as idealist, unrealistic or utopian, or, impolitely deride them as communist. I reject this, and provide examples where ethics and community goals can be achieved and selfish impulses resisted within the ideology of market rationale. The change that is required is not a shift in paradigm from market mentality to some unworkable central administrative system or collectivist authority. Nor is it the complete degeneration into far-left wing anarchy. As with everything in this world, a balance needs to be struck. Market forces can operate effectively for society, provided society is made up of individuals not only concerned with self-gratification, but also social-gratification. To use economic terms, market agents have to act not only to maximize their own utility, but to maximize the total utility of the market as a whole.

The open source software movement is a community of developers who build products as a community. After much trial and error, successful business models have emerged around products like Linux, Apache, MySQL, PostgreSQL and PHP. They were all developed by people who were able to think in terms of community, community progress, meritocracy, and being motivated based on the unselfish desire to see humanity as a whole progress as a result of their efforts. Businesses often directly contribute money and staff time into developing these community projects. Examples include IBM, which restructured its entire operations to give a major focus to open source. This has proved to be an incredible success, despite the fact that IBM's contributions benefit their own competitors. IBM is now among the most skilled and profitable providers of Linux administration support and deployment consultation services.

Opponents of open source, such as Darl McBride and Mohit Joshi are fighting a bitter war against open source, labelling it communist, viral and damaging to innovation. Not only because it threatens proprietary software, but because it represents a fundamental shift in thinking from "I am the centre of my universe" to "The community is my universe". This way of thinking does not promote rampant consumerist behaviour or unfettered monopolist marketism, and as such is bad for corporate profits.

Other examples of self-regulated community conscience are to be seen in Ray Anderson's efforts with his company Interface, which required a huge leap of market-defying faith before dividends were paid. And paid they were, for Interface is now being rewarded by the market for its initial boldness. Unfortunately, community minded people are still in the tiny minority and generally labelled charlatans or hippies. Men like Ray Anderson are virtually non-existent in the business sector where profits this quarter are all that matter. Visionaries with sights on a better place for humanity, the arrival at which requires sacrifices on the bottom line this fiscal year, are unwelcome and derided as communist.

Pop culture convinces people that the only morality is satisfying the self. There is no reason that markets can't be self regulated by people with conscience. I agree that it is unrealistic, but only at this point in western history, because society has been conditioned by the panem et circenses of McDonalds, reality TV, credit cards and 34 brands of shampoo, all of which are elements of pop culture, acting in concert with the aim of convincing us that the only goal in life is self-gratification and consumption. It's no wonder that nobody thinks about the welfare of others; there isn't a game show that rewards altruism or a tabloid about people like Fred Hollows. Society as a whole has been saturated by depravity, and it is for this reason that the assertion that markets solve the ethical problem by creating a mechanism where consumers can vote with their feet for those market operators who engage in ethical practices is false. Society doesn't know, and has been conditioned not to care, about the ethical transgressions of corporations. Nike is still popular despite exposure of its sweatshops, Pfizer products are still among the most prescribed drugs despite its heinous transgressions in Nigeria and teenagers still take up smoking at record rates.

The answer to the poverty, hunger and war resulting from the gross inequalities between populations is not some socio-economic model of living standards, the issuing of "development loans" or even organized charities like World Vision and Oxfam, laudable though they may be. The answer is the re-discovery of social conscience. The answer is to recognize and resist the destructive elements of modern society such as spirit-crushing beauty magazines and depraved reality game shows. The answer is to re-introduce morality into society, reject the selfish consumerist values proscribed by pop culture and to re-realize that no man is an island. Helping one is helping all and in effect, helping ourselves. Only when we consider social gains to be intrinsically beneficial to ourselves, can we begin to cure social ills.

Mate, where's my country?

1:05pm 29th January 2006

I am becoming more and more alarmed by recent events in Australia in the post 9/11 world and the resulting political and legal changes this country is undergoing. Politicians and lawmakers tell us we are under attack from global fundamentalism of various kinds, that we should accept a stronger government hand in the fight against lawlessness and terrorism, and that fighting "preventive wars" abroad is a good thing. All the best things about Australia, her loving protection of everyday citizens, her blindness to racial, religious and cultural differences between her people and her provision of opportunities for all are falling apart.

John Howard's Australia Day speech should be unsettling for anyone who believes in the traditional moral, social and political values that Australia is built on. Australia was once called "The Lucky Country". It is for this reason that my family moved here in 1979. We came here from Apartheid South Africa, leaving behind a repressive regime intent on maintaining a singular moral and political ideology, forcefully and lethally imposing its values on those who would live differently. So today, 27 years later, hearing a speech from the most powerful man in my new home say "We expect all who come here to make an overriding commitment to Australia, its laws and its democratic values. We expect them to master the common language of English and we will help them to do so", I find myself afraid. Australia is not the place it was 2 decades ago.

Between federation and the 1980s, Australia had transformed itself from an insignificant collection of colonies in the British Empire to arguably the best place to live anywhere. Despite having a total population less than some cities elsewhere in the world as well as a land mass larger than Europe, she had a highly developed national infrastructure. Her roads, railways and telecommunications networks were as good as or better than those found anywhere. She had a public health care system that was among the best and most equitable in the world. There was a vibrant and politically aware culture, imbued with a unique sense of pluralistic commonality, where "live and let live" was more than just a catchy phrase. Government funded education put all levels of education within the reach of all. Even those with the lowest incomes were able to attain the highest levels of education, thanks to a framework of education policies such as HECS, the overall design of which was nothing short of benevolent genius.

Sure there were problems. Crises of conscience, arising out of the atrocities of colonialism and the racist "White Australia" policies provided reasons for the nation to collectively have a long, hard look at her history, acknowledging that all was not well for all segments of her population. Nonetheless, the people of Australia showed no fear in confronting these issues, and with developments like the "Mabo" cases, the formal establishment of communities from foreign lands and the public promotion of multiculturalism, it seemed that the Australian people were going to be among those few to make real progress in resisting the imbalanced, elitist, social order that has been imposed on most of the world by a colonial Europe.

And then something happened. Globalization. September 11. The spread of neo-conservatism among western governments. Terrorism. Precisely when it happened, I don't really know, but somewhere, somehow, Australia seems to have lost its way, hijacked by the corrupt forces of fundamentalist militant corporatism. Gone are the values of "fair go" and "equal opportunity for all", which are now nothing more than nostalgic phrases used by Australians fondly remembering a time that has since passed. Gone is the simple recognition that life is more than just dollars and cents and that happiness for individuals and families comes from a healthy society rather than a profitable economy. Gone are the ideals that drove Australia to reject the ideologies of uniform social order that she inherited from her colonial forefathers. They have all been replaced in Howard's brave new world, and frankly, I am terrified by what he has replaced them with.

In his speech Howard says:

"The great struggle of Australia's first century of nationhood was to reconcile a market economy with a fair and decent society. At the start of the 21st century, we have found a healthier balance in our political economy between public and private - one in keeping with the times and the contemporary character of the Australian people."

Well what does this mean? My interpretation, coloured by recent developments, is that Australia is degenerating into a raw capitalist society. True, in most of the first century after federation, Australia established a nation that did very well in balancing market ideology and liberalism with the values of a fair and decent society. She had the best of both worlds. The benefit of free markets were reaped; entrepreneurial activity was strong, her companies flourished globally, her standing in international trade was far higher than the tiny population would have suggested was achievable. Yet the people, the mothers, fathers and children that made up Australia, were not exposed to the raw chaffing that accompanies unfettered market activity. There are no economic indicators that show this, but have a chat with any Australian over the age of 40 and they'll tell you all about it. They'll tell you about a government that genuinely cared about the people it was elected by. They'll tell you about a time when economic policies did more than induce economic growth benefiting the rich. They'll also tell you that Howard's Australia is corroding these things. No longer does economic policy consider the "common good" as being what is good for common people, rather it now considers it to be increases in GDP, business growth and expansion of international trade, regardless who or how many actually see the results. Howard pays lip service to the ideals of equity in income distribution and claims to care about issues like poverty, but his policies belie his true views and disregard of the people he is supposed to lead. Examples abound, such as his decision to privatize Telstra in the face of clear opposition from a majority of the public. His policy of reckless privatization places all Australians at the mercy of the ruthless plutocracy it will create, turning Australia into an American styled society where money is the only measure of value, and only the rich benefit from Australia's health care, education and entrepreneurial opportunities. Another example was his blatant disregard for due process in pushing though anti-terror laws that do nothing to protect citizens from war, but create an environment where the government has far greater control over its citizens' activities and placing undue pressure on their rights. These laws, in the years since the pretext for their creation, September 11, have been getting more and more repressive, inching Australia towards Howard's apparent vision of a police state, ruled with the iron fists of his corporate friends. Oh, and let's not even discuss his decision in 2003 to send Australia to war with Iraq, a country she had no fight with, in a dispute her citizens wanted no part of, to support an ally the world is deeply suspicious of, for reasons that were questionable at the time and have since been proved to be false. Howard claims Australia has found "a healthier balance in our political economy". If it is healthier for someone, it certainly isn't the average Australian.

Howard also outlines his idea about what it means to Australians to be Australian. His new and improved idea of "one people, one destiny" harks back to Cold War era politics where nationalism and a singular set of national values drove nations to self-destruction in their struggles against one another. As though the wars of the twentieth century had never happened, Howard lays down his nationalist agenda with cultural, political and religious overtones. He proposes an Australia where we all sing the national anthem, our hands on our hearts, gazing in wonder at the majesty of the Australian flag, flapping in slow motion. Never mind that many in Australia consider the Australian flag to be a relic of colonial times, reflecting only that view of history where Anglo-Saxon settlers were heroes and pioneers. Never mind that many in Australia even consider flags and other such national symbols to be shallow meaningless celebrations of nationalism with no place in the modern, global world of the twenty first century where cultures, people and ideas know no borders.

By defining Australia as a Judeo-Christian nation rather than a nation that imbibes the views and ideas of all of its people equally, Howard places Australia at odds with the three quarters of the world that cannot be described as Judeo-Christian, including her nearest neighbours. At a time when globalization forces the Western and Eastern worlds together in such a way that they are exposed to the innermost workings of each others' ideologies with the differences resulting in varying levels of conflict, Australia is in a unique position to demonstrate to the world how an ideologically agnostic and socially compassionate government can lead to harmony and prosperity by allowing Australia's existing cultures of "fair go for all" and "live and let live" to simply continue. Howard instead chooses to redefine Australia as officially supporting a particular moral and religious point of view, while merely tolerating the existence of others. He does not seem to realize that other cultures have more to offer than souvlaki and tandoori chicken. This is at odds with my experience with the Australian people, who throughout my life here, did not merely tolerate the fact that I am Muslim, but embraced it and showed a willingness to have me actively participate in and be represented by the social fabric into which I have become woven. I am thankful for the benefits I have derived by living among such hospitable, principled people.

Howard doesn't stop at imposing his own personal ideology upon Australia's domestic political landscape, he has also irrevocably changed Australia's foreign profile from a historically peaceful nation, content to isolate itself from global conflicts, into one supportive of a particular global social order, willing to fight to further that cause. In doing so, Howard places Australians into the global, ideological battlefield. This, more than anything, is the real reason Australia has become the target of terrorism, and it seems that Australians now are going to have to take the blows that fall as a result of Howard's big mouth.

There was little gain from Australia's involvement in the Iraq war. The invoking of the ANZUS treaty was complete rubbish, as the flaws in the arguments for the war, the unreliability of the intelligence presented as supporting the need for the war and the complete absence of any indication that there was a link between the Iraqi government and the September 11 attack meant that there was no grounds on which Australia could consider its treaty partner to be "under attack". This is required by the treaty, which was established for the purpose of mutual defence, not mutual support in aggression. By choosing to enter the war, Howard has categorized Australia globally as another member state in the Anglo-American alliance of ultra conservative regimes spreading their particular brand of political order through military force. The so-called anti-terror laws, his dismantling of the bulwarks of Australian society such as her traditional labour protections, Medicare and HECS systems and willingness to commit Australian men and women to battles far away lay bare his right-wing alliances.

On a side note, the current situation in Australia highlights the flaws in the British style political culture that Howard is so keen on. With the opposition currently in administrative disarray and their views being an obsequious exercise in towing the official line, who do Australians vote for in order to effect real change? The Democrats? The Nationals? The Greens? The Australian Labor Party has clearly stated that they will not reverse the draconian anti-terror laws forced upon Australia by the Howard government, nor will they withdraw Australians from the unpopular war in Iraq, nor will they commit to cancelling the privatization of Telstra. Heck, why doesn't Kim Beazley just apply for Liberal Party membership? Even were Labour to be elected in the next election, it is doubtful they will have either the ability or the will to reverse the majority of the damage done to Australia's social fabric.

So it seems that Australia has started down the road to unfettered right wing conservatism. This road leads to a commodification of everything from health care to education, putting even these basic social services out of the reach of everyday citizens. This road leads to rampant erosion of civil liberties and an overbearing government. This road leads to a militant Australia starting fights with global opponents she has neither the will nor the resources to fight. This road leads to suffering. Perhaps, like my parents 27 years before me, it is time, sadly, to look for a more peaceful, more balanced place to live. Perhaps South Africa?

Lifestyles of the Rich and Famous

5:23am 6th September 2005

Well, its been one week less a day since my emancipation from the bondage of hard labour and I'm already feeling like a new man. Stresslessness is great! No getting up at unearthly hours just to get across the damn city in time, no getting home feeling like I've been hit by a bus, no putting up with customers irate over Optus' ridiculously complex bills.

I can go out again and do things I never had time to do. I just realized that there is a Cinnabon shop in my local shopping center. I was so overworked that I didn't even know, despite the fact that it's been there for over a year. I've been eating as much as I can to make up for the lost time.

The other day I went out with Sefia and Anastasia. They have been reading this, and are upset with me for not mentioning them sooner. Hi guys! Consider yourselves mentioned! I've known them since early days at uni and they are two of my closest friends. Anastasia studied law with me and Sefia studied teaching and is now engaged in fierce battle with an army of 15 year olds at a public high school in Melbourne's south east.

Well, I don't know what else to write, except that I plan to go on a road trip very soon, I don't know where yet, nor do I know with whom. But I'm leaving, and I won't be back for a while. Why? Because I can! Naz out.


9:03am 1st September 2005

Well its gone. Highpoint is a thing of the past. This morning I handed the keys to the new owner, gathered my particulars and left. It's like a weight is finally off my shoulders now that I no longer have the huge workload that Highpoint imposed. No more answering dumb questions about the latest Nokia to 15 year olds who I know are not going to buy it. No more putting up with complaints about Optus' unnecessarily complex bills (which I still don't understand after 5 years in the industry mind you), no more having to put up with harassment about uniform and connections and selling Optus' ridiculously overpriced broadband products. Hi Borge & Steve! Love you guys!

It's been quite a journey, ups, downs and lots and lots of work. I remember doing months of 7 day work weeks at a time. Getting up at 7am so you can leave on time. Getting home at 10pm after late night shopping on Thursday and Friday. When you barely have time to do the basic chores at home and your idea of bathing is putting on deodorant while your car is stuck in traffic. No, I'll not miss Highpoint at all. I'm sure the new owner will get more reward out of it than I was.

So, those of you who are feeling neglected by me, all you have to do now is call me and I'll be free to party with you as much as you want. Go on, call me. Right now. Try it. I bet if you call me I'll be sitting in the sun reading some trashy novel at the beach. Either that or I got carried away with my newfound freedom and decided to run around in the streets wearing nothing but a pair of moccassins, and the police arrested me for indecent exposure. So if you call and I don't answer you know what happened. This is Naz, now Highpointless, signing off.